Information + Policies
Ohlnu is a handcrafted line of bags and accessories that are influenced by the natural aspects of the Northwest, Southwest, and Midwestern regions of North America. All products are handmade original designs by Amy Clark. Ohlnu products are made with materials such as wool, leather, cotton, raw gemstones, and other natural resources.
We are beginning to accept Wholesale orders. Please contact Amy Clark at amynicholeclark [at] gmail.com to discuss your order.
Custom Orders are considered during non holiday times of the year. If you would like to request a custom order please message Ohlnu with your proposed idea to see if it is possible. Please note that Ohlnu reserves the right to turn down any and all custom order requests.
Paypal is Ohlnu's accepted form of payment.
If you pay by e check and it does not clear, you will have 24 hrs to provide instant payment or your order will be cancelled.
Canceled orders are only accepted within the first 24 hours of purchase.
Orders are shipped 2-5 Business days after payment is received. Ohlnu ships via USPS first class on all orders.
Delivery confirmation is provided for US customers, tracking numbers are emailed to you within the same day of shipment.
Ohlnu is not accountable for any duty or customs charges that may occur in your packages shipment.
Ohlnu is not responsible for lost or stolen items. If you would like insurance, upgrades, etc. please contact Ohlnu for more information.
Returns are situational.
Please communicate all concerns within 3 days of receiving your purchase. We do our best to accurately describe/portray all items online.
**If you do not contact Ohlnu within the first 3 days of receiving your product Ohlnu reserves the right to not accept the return for any reason.
Please be aware of photos, especially those showing the scale of an item and inquire about materials, sizes and colors before purchasing. Fabric samples and such can be requested for a small fee.
**Custom orders are Non-Returnable**
**In the event of a return being accepted:
Returned items must be in the same condition as when they were sent to you. We do not accept items that have been damaged by the client.
Please return your order with an insured trackable courier and retain your receipt.
Ohlnu is not held responsible for items damaged or lost in transit. Please include a note with your name and receipt and once we receive your return, your paypal email will be credited for the merchandise amount.
We cannot refund shipping charges on returned items, and you will assume the cost of returning the item to Ohlnu.
Thank you for visiting Ohlnu